Service
Raise a service request
Tell us what you need. We treat every request as a service need — not a grievance — and respond against the distance-based SLA below.
| Up to 40 km | 8–16 working hours |
| Up to 150 km | 16–24 working hours |
| Beyond 150 km | 24–32 working hours |
A COMPACT engineer follows up on every request — no ticket is created automatically. For a load-down emergency, please also call the number below.

